Hoylu Pens provide the most important element of the Connected Workspaces™ software: the interactive operation. The pens have two sets of tips to use. The first is the plastic tip used for interaction with the screens and HoyluWalls.
The second is an ink tip used for writing on the dot pattern paper for use with the Paper software. It is very important that you do not use the ink tips on screens or HoyluWalls. The marks made may permanently damage the surface.
In order to make it easier to see if a pen is connected, the LED color is teal to show it is connected. The pens will also automatically power on by simply tapping the pen-tip on a writing surface.
Finally the pen will now also store all data when the pen is powered on but not connected (white LED). This means the pen can be used to take notes during break-out sessions or even short field-trips and the recorded data will sync with the Hoylu software once a Bluetooth connection is established.
LED Color Guide
Solid White LED: Pen is turned on but not yet connected – drawing data will be stored in pen memory
Pulsing Teal LED: Pen is connected (was pulsing white LED before)
Blinking Blue LED: Pen is in pairing mode (press power button for 3 seconds)
Blinking Red LED: Pen battery is low
Solid Pink LED: Pen has ran into an error – please remove and re-insert or replace pen tip
How to Use Anoto Digital Pen
In order to have the Anoto Digital Pen working in a proper way, it is recommended to use it within an angle of 50 to 85 degrees.
In order to have the Anoto Digital Pen working in a proper way, it is recommended to use it within an angle of 40 to -20 degrees.
While using the Anoto Digital Pen on paper, keep distance to the edges as the camera – which is inside the pen- is then out of reach and can no longer detect movement.
Updating Firmware for Digital Pen
Follow the these to ensure your digital pen is using the latest firmware for NEO Pens.
1 Please visit https://hoylu.com/SupportTools/NeoPenFirmware to download latest firmware update
2 Save file on your PC (e.g. Desktop)
3 Double click the file to run the NWP_USB_UPDATE file
4 Connect your Neo Smartpen to your PC with a Micro-USB cable
- Please note that the Micro-USB cable that was shipped with the pen is ONLY A CHARGING CABLE.
- You must use a Micro-USB cable to update the firmware
5 Click OPEN button and pen’s details should appear (See Figure 1 below).
- If “Device Connect Failed” message appear, turn pen off and on and ensure that you are using a Micro-USB cable and NOT the charging cable
6 Click Upload button to update the pen’s firmware.
7 When “USB BULK CLOSE” message appear, click EXIT button (See Figure 2 below).
8 Disconnect pen from USB cable and pen is ready to use. You may need to pair the pen again with the system.